What action should be taken if a customer without an ID comes to cash a check?

When a customer approaches a bank teller to cash a check without presenting any form of identification, it is essential to prioritize security and compliance with banking regulations. Asking for supervisor approval is a prudent course of action because it allows for the assessment of the situation in line with the bank's policies and the need for verification.

In many banks, cashing a check typically requires a valid form of identification to prevent fraud and ensure the funds are being disbursed to the rightful owner. When a customer does not have an ID, seeking supervisor approval enables experienced management to determine an appropriate course of action, possibly allowing for an exception or the use of alternative verification methods that are not typically standard.

This approach also provides the customer with a level of professionalism, showing that the teller is following procedure and seeking assistance rather than making unilateral decisions. It's important that all actions taken are under the guidance of established protocols to maintain the integrity of the banking process and protect the bank and its customers.