What items require supervisor approval in a bank transaction?

In the context of banking transactions, supervisor approval is typically required for certain actions that go beyond standard procedures or limits established by the bank. Specifically, when a transaction, such as cashing a check, exceeds the Customer Service Representative's (CSR) limit, it necessitates a supervisor's oversight. This is essential for risk management and fraud prevention, as it ensures that large transactions are verified and handled properly.

The nature of cashing checks often involves significant amounts of money, so banks implement these limits to protect both the bank and the customers from potential unauthorized actions. Requiring supervisor approval helps maintain rigorous standards for due diligence and increases accountability within the transaction process.

In contrast, check deposits, standard withdrawals, and customer complaints generally don't require the same level of immediate supervisory intervention, as they are usually managed within the established protocols that CSRs are trained to follow. Thus, they can process those transactions independently unless they trigger a red flag or exceed specific thresholds.